About

Twenty-two years across every side of the learning technology problem

Sixteen years inside a global medical device manufacturer meant three jobs at once. I owned the LMS. I wrote the governance that made its records defensible when an FDA auditor asked. I led the instructional design team while still building courses myself. I have spent the last six years doing those three jobs for clients.

None of that was a career strategy. It was the job. In a regulated environment you cannot hand the platform to IT, the standards to compliance, and hope they meet in the middle. Instructional designers who understand LMS architecture are uncommon. The ones who have also written the governance and defended it in an audit are rare enough that clients pay for the combination.

John Voss
Availability
U.S. based, available for remote engagements worldwide
Certification
SAP SuccessFactors Learning, Articulate
Insurance
Professional Liability (E&O) covered
Contact
jvoss@jvlearntech.com

Background

The short version

  • Current

    Independent Consultant

    Instructional design, eLearning development and LMS consulting for clients across corporate, regulated and technology sectors. Strategic support for two full SuccessFactors Learning implementations delivered remotely, spanning U.S. and Latin American markets, alongside course development, AI video production and LMS guidance work.

  • Previously

    Senior Manager, Learning Technologies · Global Medical Device Manufacturer

    Led learning technology and instructional design for a global medical device organization under FDA and ISO regulation, reaching 5,000 employees across five countries. Managed a team of designers and developers covering field services, regulatory, compliance, sales, marketing and HR. Ran the legacy enterprise LMS, led the migration to SuccessFactors for the Americas, then served as SME on the global implementation.

How I work

Four things worth knowing before you hire me

I will tell you when you do not need me

Some projects need a full agency, a different specialty, or nobody at all. Saying so costs me one engagement and earns the referral later. That trade has worked out.

Remote is the default and it works

I have  delivered complete implementations without setting foot onsite. What makes that work is a communication cadence agreed at kickoff and never quietly dropped.

Documentation is a deliverable, not a favor

You should be able to run the system after I leave. Configuration standards, admin documentation and governance policy are in scope, not favors.

Accessibility is not a phase

Conformance is built in from the first storyboard. Retrofitting it after legal review costs several times more and produces worse courses.

Toolkit

What I work in

Learning Management Systems

  • SAP SuccessFactors Learning

Authoring & Development

  • Articulate Storyline 360
  • Articulate Rise 360
  • Adobe Captivate
  • Supademo
  • Navattic

AI Tools

  • Claude
  • Microsoft Copilot
  • NotebookLM
  • HeyGen
  • Synthesia
  • ElevenLabs
  • Adobe Firefly
  • DeepL

Video & Graphics Production

  • Adobe Premiere Pro
  • After Effects
  • Photoshop
  • Illustrator
  • Camtasia

Standards & Methodology

  • SCORM 1.2
  • xAPI
  • WCAG 2.1 AA
  • EN 301 549
  • FDA / ISO
  • ADDIE
  • SAM
  • Bloom's Taxonomy
  • Kirkpatrick Evaluation

Let's talk about your project

Either way, you leave with a second opinion from someone who has done it before.