Selected Work

What I was hired to fix, and what changed

Client work is confidential and I treat that as a working condition. No names, no logos, nothing a competitor could trace. What transfers is the situation, the decision and the outcome.

LMS Implementation

Legacy LMS to SAP SuccessFactors migration, global medical device manufacturer

Situation
Ten years of training history sat in a legacy enterprise LMS serving 5,000 employees across five countries under FDA and ISO oversight. The records could not be abandoned.
What I did
Directed the migration to SuccessFactors across two business groups, U.S. then global: data migration, parallel operation, curriculum equivalency mapping and reporting continuity.
Result
Both groups live with training-record integrity intact, and zero findings on training records in the FDA and ISO audits that followed.

Legacy platform migration · SAP SuccessFactors Learning · Employee Central · FDA / ISO

LMS Implementation

Multi-region SuccessFactors Learning rollout, U.S. and Latin America

Situation
SuccessFactors Learning had to stand up across U.S. and Latin American operations, with requirements that did not match between regions and no budget for onsite consulting.
What I did
Led it end to end and remotely: reconciled the regional requirements, localized configuration, held stakeholder alignment to a fixed cadence, and carried it through SIT, UAT and go-live.
Result
Delivered on schedule with nobody onsite, followed by post-go-live recommendations on learner adoption and administrative efficiency.

SAP SuccessFactors Learning · Multi-region configuration · Remote delivery

Instructional Design & Localization

Ten-language localization program for HR, compliance and legal training

Situation
HR, compliance and legal courses had to reach five countries in ten languages, without becoming ten versions that drifted apart on every update.
What I did
Designed the courses and the localization architecture under them, so one source could carry ten locales instead of ten courses to maintain.
Result
One source course, ten maintainable locales, consistent quality across every region. All content meeting WCAG 2.1 AA.

Articulate 360 · DeepL · WCAG 2.1 AA · EN 301 549

Governance & Audit

Audit-ready LMS governance framework

Situation
A regulated environment where an FDA or ISO auditor could ask for any employee's complete training history and expect it to reconcile.
What I did
Established configuration standards, documentation practice and governance policy covering how courses are built, versioned, assigned and retired: the operational discipline that makes records defensible.
Result
Zero findings on training records or LMS data integrity across FDA and ISO audits, with 50+ programs and 6–10 designers producing continuously.

Governance frameworks · FDA / ISO · Configuration standards

How I handle confidentiality

Discretion is part of what you are buying

A consultant who shows you another client's course library will show yours to somebody else. The discipline that keeps other people's work off this page is the discipline that will protect yours.

Your IP stays yours

Content, configuration, curriculum and brand assets belong to you and leave with you. Nothing identifying is published without your written permission.

Your data stays off the cloud

When migration work means your records pass through my hands, they sit on secure local drives. Never a consumer cloud service, never a personal sync folder.

Nothing is retained by default

Source files and documentation are handed over at close of engagement. I keep them only if you ask, under the same protections as live work.

Recognize your own situation?

The projects stay confidential. The thinking does not. Tell me which one sounds like yours.

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